We LOVE our products and hope you love them too. However, if you are not completely satisfied with your purchase, you can return your eligible items by mail within 3 weeks of the original purchase date and receive a full refund less shipping costs. We want you to be satisfied with your order and will do everything possible on our end to make sure that is the case!
To confirm whether your item is returnable, ensure the below return policy requirements are met.
Item must be returned within 3 weeks of the original purchase date
Item must be returned in its original packaging
Item must not be worn, altered or damaged
* Please note we want you to be 100% happy with your purchase. We stand by our product. For issues with fabric variations, Please refer to our purchase disclaimer here for more ☺
Once you have confirmed you’ve met the above return policy requirements, please email us at firstname.lastname@example.org to process your return.
If you’re having second thoughts on the headband style you’ve purchased, we will happily exchange it for an alternate item within 3 weeks of the original purchase date.
As the buyer, you will be responsible for the item return shipping fees. The original item must not be worn or damaged, and must be returned in its original packaging otherwise an exchange will not be processed.
To process an exchange, please email us at email@example.com.
We are not responsible for items damaged or lost in transit. If you are returning an item for refund or exchange, ensure safe delivery by choosing a postage option that offers tracking.
Again, customer satisfaction is of utmost importance to us! We are here to help so please email us if you have any concerns regarding your order. We will do EVERYTHING possible to make sure you are satisfied with your order and experience.